Analyses of user requirements : the first step towards strategic integration of surveying and cadastral services
Todorovski, Dimo and Christiaan Lemmen
Efficient and effective performance or doing business of an organisation lies down in optimal use of skilled human resources and in availability of well organised and institutionalised technology in order to best meet the user requirements. Meeting these requirements can be considered as a critical success factor and it can be observed that this is more recognised as such by different businesses. From here the need of addressing the issue of analyses of user requirements is derived. The methodology presented in this paper to identify these requirements based on structured interviews and questionnaires posed to relevant external and internal users. The approach leading to complete, factual and concrete results is introduced as well as the outcomes from these explorations - the lists of user requirements. This list has been used (amongst others) as input for a SWOT (strengths, weaknesses, opportunities and threats) analysis matrix. Results from analyses of user requirements should be an initial input for the development of both Business and Information and Communication Technology (ICT) strategies which should preferably be developed and implemented in alignment. All this facilitates the development of the businesses with innovations in products and services. Finally this paper argues that provision of cadastral and surveying services - which are tailored based on analysed user requirements is the first step towards a strategic integration within the surveying community and closely related to the application domains to society in general.
Event: XXX FIG Working Week and General Assembly : Strategic Integration of Surveying Services
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