GISOSS : one-stop-shop GIS
Antonovic, Vlado and Ivan Novak
Efficient and high quality public administration is the most important factor for sustainable development in the global economy. Over the past few years information and communication technology have started to redefine relationships between government and citizen. One-Stop- Shop electronic services that are consumed quickly, without waiting, completely, at one place and at the most appropriate time for user (24/7) are slowly establishing new template of living, working and social organizing. New e-Paradigm sets the focus on individual and his information needs, and generates steady pressure on state administration demanding deep restructuring and redistribution of established authorities and power. Public administration in Republic of Croatia collects, produces, reproduces and disseminates huge amount of geospatial information. Several ministries and state institutions share the competence on geospatial data, but they function like isolated islands, based on the legislation. Lots of geospatial information became available on several dozens of electronic services settled on Internet portals of public sector in recent years. The content of those portals reflects the unreasonable partition of state administration and the impossibility to fulfil the needs for information of modern citizen. This paper presents GISOSS, the new concept of One-Stop- Shop GIS, the electronic service that could meet all needs the citizens have for spatial information, and emphasizes the processes that should been established in order to function within inappropriate institutional frame. The wider social context of creating of GISOSS will be also discussed, as well as possible organizational forms, potential resistance and social benefits.
Event: XXIII International FIG Congress : Shaping the change
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