Reforming land administration in Lesotho : a results report
Johnson, Sean
In 2010 the Government of the Kingdom of Lesotho passed a law creating a new autonomous agency responsible for land administration to replace the separate departments then responsible for issuing leasehold titles to land, registration of deeds, and cadastral surveying and mapping: The Land Administration Authority Act, and the more controversial Land Act 2010, were enacted under the auspices of the Land Administration Reform Project and support of the Millennium Challenge Corporation. Following a period of planning and preparation, the Land Administration Authority (LAA) recruited the best candidates and began reforming and improving operations and building a culture of customer service. This has resulted in substantiall improvements in service delivery and output performance: the time to transfer an existing lease has fallen from 105 days to 24 days; over twice as many new leases, transfers and mortgages are being registered than 3 years ago. These successes could sustain LAA but the organization is expected to also be financially independent. Meeting this challenge will require building on achievements and continuously improving LAA‟s staff, services and income through improved revenue collection. Less successfully, reforms are still needed in land surveying law and practice and the main challenge that lies ahead, other than achieving financial self-sufficiency, is remaining performance-driven and continuously improving customer service.
Event: FIG Working Week 2013 : Environment for sustainability
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